Designing Web Surveys

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This course will introduce methods for effectively designing web surveys to mitigate common mistakes that impact data quality and introduce measurement error. The course will focus on the following elements of web survey design – overall formatting and visual layout of screens, selecting and designing questions and response options (e.g., radio buttons, check boxes, grids, and open text fields), error and validation messaging, navigation elements, and usability. Special considerations for designing web surveys to accommodate mobile response will also be covered. This course will also offer practical guidance on selecting appropriate web survey platforms. However, this course will not provide instruction on the technical aspects of web survey programming or introduce programming languages. The course will draw from empirical literature on best practices coupled with practical considerations when designing and implementing web surveys.